Badges:
In this article we want to claim feature bombing badge.
This is version 0 of our mario onboarding app. Here we have following features;
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We’re thrilled to share a major stride in our project’s evolution! Building upon our commitment to seamless communication, we’ve successfully implemented a CI/CD process for deploying updates to Azure Functions through Azure Pipelines.
This enhancement ensures that our real-time communication capabilities remain at the forefront of efficiency and reliability. With the newly established CI/CD pipeline, deploying updates to our Azure Functions is now a smooth and automated process. This means quicker turnaround times for improvements and features, allowing us to adapt swiftly to the dynamic needs of our users.
The Azure Pipelines integration not only amplifies the agility of our development process but also guarantees a consistent and reliable deployment of updates. As we continue to innovate and refine our project, this CI/CD implementation represents a pivotal step towards maintaining a cutting-edge and user-friendly experience.
We also covered the CI/CD for the dataverse solutions, portal and PCF control:
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Sometimes Princesses are confused and don’t know where to start from when they have technical issues. So we are here to help them with AI! Princesses just need to add the description of the problem and the Dynamics Plugin will suggest Marios that are currently available and best match the case.
So the Princess creates a new support request, and that’s were plugin is triggered. The plugin sends the problem to OpenAI’s smart ChatGPT. The prompt:
Given the following case description, rate its severity on a scale of 1 to 4, where 1 is minor and 4 is critical:
I seem to be having a bit of a predicament with our kingdom’s email system, and I’m in dire need of assistance. This morning, when I attempted to send out invitations for the upcoming royal ball, I noticed that none of my emails were being delivered. They seem to be stuck in the outbox, and no matter how many times I try to resend them, they simply won’t go through.
The result of the OpenAI request is the severity level, in our case it is 3. So the plugin is looking for Marios who can cope with this severity and assigns the case to this Mario. Also, plugin updates the details of the case:
It is an extraordinary way to search for an engineer, but also a risky for administrators of the support team, as AI is taking away their job! On the other hand – it follows the flow and automate the routine process, which is a major benefit for the business itself….
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Hipster: We protect privacy by not saving any user information except the name in our database. Also, provide cartoon avatars instead of real face of the employees.
The Existential Risk: Our AI generates interesting background stories where humans may fail to do so.
Mario badge: Gamification of the onboarding process. Instead of boring onboarding we provide users a game character creation experience when joining the company
Thieving Bastards: We use paid ChatGPT api to do api requests.
Do you want a fast onboarding process for your agents? We have the right solution.
In our company, we use AI to generate images that look like your agents. We have customizable prompts to generate different characters. We can create a quick backstory for an immersive customer experience.
You can choose different appearance options. For Image generation, we will need a prompt and an image of the person. Based on the selected character AI will make your avatar a lookalike.
Take your picture and generate an image. We are using chatgpt API for image generation. It is a subscription model for text generation and pay as you go model for image generation. Using existing api instead of building a stable diffusion solution save from time. We use power automate cloud flows to call API requests and retrieve responses. We let the ai combine user picture and prompt to create a cartoony avatar.We do not save any user information in our dataverse to keep up with privacy requirements
Choose your theme for the background. AI will create a nice-looking story for you. Based on what is said in your story it will set a skill level too. This time we are using text generation apis of chatgpt with flows. Based on selected background option ai will generate a background story and skill level. Skill level considers generated story too, so it is meaningful.
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The backbone of our system is supporting whatever requests our princesses may have. With that in mind, one of the main objectives while planning for the princess-facing side of the system, we opted for simplicity and a fun user experience before all.
Our home page has only one button, so there is no confusion in their time of need. We went with the opposite logiq than the people that post recipes online.
Once the button is clicked, and the princess creates their profile, the next step is a simple form to gather the important information.
Once they are happy with their request details, and submit, they get redirected to a page listing all of their current and historical request.
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High Level Diagram
Implementation
All realtime communication is implemented via the soket.io that hosted on Azure.
Project Update: Real-Time Communication and Enhanced User Interaction!
We’re excited to share the latest update on our project, featuring a significant enhancement in real-time communication capabilities. Now, administrators and backend integrations can seamlessly send messages to users who have opened specific records. This means that when there’s a change in the record status (e.g., case completion, modification), users will receive instant notifications prompting them to update their page for the latest changes.
This feature not only streamlines communication but also serves as a handy tool for various onboarding processes. Additionally, it facilitates users in understanding what has changed post the deployment of a new release.
Behind the scenes, we’ve implemented Clippy PCF, built upon the ClippyJs project, to empower this real-time communication. Leveraging the power of socket.io hosted on Azure, our solution ensures swift and efficient message delivery.
Moreover, the backbone of the real-time communication lies in Azure Functions, written in Node.js. These functions diligently send out notifications to the socket.io instance hosted on Azure, creating a seamless and responsive user experience.
Exciting times lie ahead as we continue to innovate and refine our project to meet the evolving needs of our users. Stay tuned for more updates, and thank you for being a part of our journey!
Business scenario
It supports real-time communication. So, Administrator or backend integration can send the message to the user that has opened the record. For instance: backend integration changed the status of the record (case has been completed, changed, etc..), all user that has opened record will receive the notification that they need to update the page to receive the lates changes.
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Why You Absolutely Need a ChatGPT-Powered Clippy in the Dataverse!
Hey there, digital adventurers! Ever found yourself lost in the endless expanse of the dataverse, wishing you had a trusty sidekick? Well, guess what? A ChatGPT-powered Clippy is just the hero you need!
Remember, with a ChatGPT-Clippy, you’re not just surviving the digital world; you’re thriving in it!
Business Scenarios:
Need the lowdown on our data without diving into the digital depths ourselves? Clippy’s on it, transforming into a detective, magnifying glass and all. “Ah-ha! Here’s the scoop on our latest customer feedback,” it declares, unveiling insights with the dramatic flair of revealing a hidden treasure. With Clippy, our admin center becomes a stage, and data notifications are the main act, keeping us informed (and entertained) in the most amusing way possible. It provides data-driven AI-based insights on the Princeses cases requests.
Iplementation
Clippy PCF based on the ClippyJs project.
Roadmap
Premium users will be able chouse his own virtual agent. And chat with him via the Microsoft Copilot Studio integration.
Figure 1.0 – Available characters
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In a world where technology moves at the speed of light, it’s the nostalgia for the past that often brings us together, grounding us in the shared memories of simpler times. This sentiment is beautifully captured in the latest night update from Nintendo, a surprise that has sent waves of excitement through the team!
Now we have two oldest nintendos!
And the Nintendo GAMEBOY:
And, naturally, the LEGO serves to enhance team spirit.
Snowy morning in Oslo.
1. Customer Service Portal
To create the ticket/case that should be resolved. Add live chat support using real time Communications. We will be using Socket.IO as technology.
2. The Kiosk App and Device(iPad) is powered by AI and based on the canvas app.
Business needs: Every solution requires some Marios(agents) to help the princess solve the problems.
So, our kiosk allows you to create Mario’s profile:
The avatar, skillset, and story will be generated based on your photo, and then Mario’s profile can participate in solving the cases for the princeses. (no personal data will be collected)
3. Model-driven app:
Provide the opportunity to match the agents and manage the case-solving process in a more advanced mode.
4. Clippy
We traveled to past and get back with Clippy. Using PCF controls we managed to implement Clippy in model driven app. Our original plan was to connect Clippy to AI and use it to help users. When the App is updated and the user logs in for the first time it will show a notification and highlight changed parts.
We were so impressed by Scott’s video of the copilot that we decided to add some familiar and modern features to the model-driven app. So we are glad to announce Clippy – your GPT-powered copilot. He will help you establish the most optimal process by providing insights based on AI. We found a very nice looking github library for implementing clippy with pcf.
