Pizza Time final delivery

New Yorks Manhattan is all Gloom and Doom after the ripple effects from Covid-19. Unemployment is up and crime rates are higher than ever before.

The city is having a hard time batteling all of the crime, and they have been reaching out to Turtles to assist in keeping the city clean.

Another problem the city is seeing is an increase of people loosing their houses because of the lack of income. The Mayor and city of New York has decided to help all of the struggling citizens with basic needs like food. 🍕

In order to get this working he has issues food stamps with QR/BarCodes codes that gives 1 free dinner every day.

To get this working at scale the Major has issued a request for all local restaurants to accept these food stamps as payment, and that New York city honor the payment.

Pizza Time AS (turtles franchise) was more than willing to help, and have decided to integrate their Ordering App against the official New York API for QR/BarCode statuses. This API ensures that each citizen doesn’t abuse the free food service, and can only get 1 free meal pr day.

Coupled with the learnings from delivering pizza’s to TMNT at unlisted addresses/locations Pizza Time now has the tools needed to give everyone, and we mean absolutely anyone, a pizza pie, every day of the week, all year around.


#1 – Several areas with unified branding

Pizza Time AS provides several user interfaces to meet the different customers needs. We have based all of the user interfaces on best practice for Accessibility standards with color contrast and screen readers in mind. The user interfaces that we provide are:


Power Apps Portal for making sure that everyone will find Pizza Time AS when browsing the web for local pizza shops. A portal is important for users often wanting to see more information regarding a company in general, or might not be familiar with apps on other surfaces.

Pizza Time App
In order to meet the modern needs of younger users, Pizza Time created an app for a new demanding technology crowd. The apps colors are also created with the contrast requirements for Universal Accessibility, and gives the end users lots of new functions.

Ordering in dark contrast mode
Order in light contrast mode

Pizza Time AS had plans to expand the app with a membership club, but they were not sure how the customers would approve of the new look and feel of the app once released.

To make sure that the customers would still be happy with the app, they planned to release a sentiment survey directly after the release of the “Masked Membership Club”.

The first change to the app was adding the membership experience.

Since Pizza Time AS is a Turtles themed restaurant they want to create a cult of masked pizza guests. It would show as a great tribute to the heroes of the city that keep them safe. For every customer ordering pizza with a TMNT mask would receive automatic discount. The membership would also serve as an important element for the restaurant in regards to good marketing.

The day after Pizza Time AS also released a sentiment analysis feedback form for all of the customers as a final step to the order. This way they would be able to pickup on the important feedbacks from the customers experiencing changes in the order process.

Pizza Time AS recently decided to test out a B2B offering for pizza orders. The idea was to provide customers with an easy tool for pizza orders in the tools they use the most. After a survey from the customers they saw that most of them used Microsoft Teams. Even the TMNT used teams when collaborating in HQ.

Pizza Time AS created a Chatbot within Teams that gives B2B companies access to a very simple ordering tool inside the tool they use every day, Microsoft Teams.

TMNT Intranet

Creating a stellar user experience, Pizza Time AS was hired by the turtles to re-vamp their intranet as well – Turtle theme #ftw – accessible for turtle flappers.

#2 – QR/Barcode scanning for Food Stamps

Introducing the Barcode/QR scanner in the APP, customers that were on the food stamps would now be able to purchase 1 meal a day. The investment Pizza Time AS had done in the APP would prove to be smart. Shortly after the announcement from the Major, the functionality for registering the food stamp was added as a payment step in the end of the app.

#3 – Automatic retrieval of geo position when ordering

Being homeless is a challenge, and Pizza Time AS decided it was important to treat everyone the same. No matter if you had a home or not. This is why we receive the GEO Location when a pizza is ordered. Instead of the focus for a given address, the delivery will find the people hungry for food wherever they tagged their location.

(And yes, everyone has a smart phone today – it’s not a luxury item – get real!)

In addition to the location awareness we are able to estimate delivery times. With good estimates, the user won’t call the service desk unnecessarily often.


#1 – Masked Member Club bringing inn recurring business and SOME exposure

All B2C companies know that having a functional membership club is important for recurring revenue. Most offer a membership card or a subscription to emails for discounts etc. Pizza Time AS wanted to take this to a new level. Because the whole restaurant is branded with TMNT they introduced the Masked Members.

The Masked Members have to wear a mask while ordering. At the end of the ordering process they will be presented with a camera control that takes pictures of them and recognizes qualified masks. It is both funny for the customers and the employees to walk around like super heroes while eating food 🦸

This brings a lot of action to the SOME accounts for Pizza Time AS.

#2 – Being able to receive food stamps greatly increases revenue and potential profits.

Traditional delivery to those with credit cards and cash has been the target audience since pizza delivery got started 70 years ago. We know everyone loves pizza so in order to increase revenue we need to grow the customer base. People with government subsidized food programs is a new revenue stream we can tap into.

You might think preying on the poor to sell more pizza is the wrong approach. It’s not! By delivering nutritious and HHS approved pizza pie’s at a discount to those in need – we also serve the greater good, because it’s the right thing to do!

#3 – Community effort

Being able to help other people in need is the best feeling in the world. Opening up the diner to the people that need it the most is not a given from all restaurants. Employees and local residents are proud to have Pizza Time representing, and this is a huge boost to the local community.

#4 – Heat sensors in pizza deliveries to better understand changes in climate and customer experience.

Being able to deliver a pizza at the expected time and preferred heat is not an easy task. On days with lots of orders, the drivers can be late, and that will ruin the pizzas waiting for delivery. It is also harder to keep the pizza warm in cold winter weather.

Pizza Time AS invested in heating sensors in all pizza delivery boxes. The sensors send information back to the central for a better understanding of the quality of the pizza.

If the pizza is delivered bellow the expected temperature, a warning will be sent to Pizza Time AS. A green light will be shown if the temperature is right.

Running a business is though. Usable Solutions, Feasable ideas, Real World Scenarios

Demonstrating a green light when the pizza is defines as delivered and the temperature sensor is above required temperature.

The feedback from the sensor is connected with user sentiments and this gives valuable readings to the Pizza Time AS to improve their service.

The following graph is data from Dataverse where it is possible to read the pizza delivery temperature vs the outside temperature, mapped up with the sentiment from the customer. It is interesting reading, because this can be used to optimize the production of pizza’s. If it is possible to reduce the time between pizza in the oven, and pizza in the car, more customers will be happy.

Yellow = outside temp
Blue = pizza temp

Killer App

Delivering pizza’s is a small eco-system in it’s own right. Order and delivery is the same regardless if you are Amazon or the local Manhattan Pizza Time. Without the financial muscle and cut-throat working environment of Amazon, Pizza Time AS has instead ventured into using cheap, sustainable services and resources from the Azure and M365 cloud. Senior high-school student Luigi Pizzarossa has shaped up the front-end configuration and development needed to provide public ordering via open and accessible API’s.

In just three days with his friends he has spun up a working E2E/B2C pizza ordering, delivery tracking and feedback loop system to help his family become community champions serving pizza pies to the less fortunate in New York who can use their once-a-day meal codes at Pizza Time AS – and also choose to have the pizza delivered at any location that be at a bridge overpass or a park bench.

Rock Solid Geekness

Pizza Time has invested in systems for customer satisfaction. They have a loop of customer interactions where all data is stored in the common affordable repository Dataverse.

When an order is received to Dataverse, a Power Automate Flow will pick up the recently added order and further trigger a Power Automate Desktop Flow. The solution is using public wifi, so the ports are not open for direct dialog. To get around this we created a data gateway between the computer and Power Platform. This gave us secure direct access to local network.

From here we accessed the local Raspberry Pi, that spoke to our Phillips Hue lamp via Zigbee.

After the order has been completed and the pizza is ready for delivery, we start tracking the pizza temperature. Purpose of temperature readings is to ensure high quality pizza deliveries. Once the pizza is delivered a location node will trigger the Raspberry Pi to check the current temperature. If the temperature is 60C or above, all is green. If not it will turn red, and we automate negative feedback to the Pizza Place.

The system is a highly complex IOT system with touch sensors, heat sensors, lights and automations within the Raspberry Pi. We utilize Z-Wave, Zigbee and Wifi to connect to all of our local items. NO 5G Conspiracy!!😂

Power User Love – Love User Power

With great tools comes great responsibility to be productive. With the myriad of application surfaces today each individual has the option to use any app on any device to get the job done.

By providing functionality via native and PowerApps it’s super simple to provide entry points to needed functionality from most productivity tools in M365.

If you’re in a MetaOS Hub like SharePoint or Teams (more to come), Viva Connections with its Home Site functionality is fully integrated with a global entry point to the most useful apps. Develop ones, configure once, use all the time! Viva baby!

Throw in some Viva Learning, easily extendible with custom learning sources and you have learning at your fingertips as well.

Viva Learning – with custom content

For those who fancy typing and chatting – which might be harder for turtle flippers, we provide pizza ordering via a virtual agent chat bot (ok, this is mostly used my TMNT IT to order overtime pizza).

Chat up a pizza pie!

Ordering at your finger tips

Pizza Time app in Teams
Pizza Time app in Teams via Viva Connections
Pizza Time app via search navigation in
Pizza Time app via public web search – linked from work
Pizza Time public web site ordering – inclusive for the old peeps

In the native pizza ordering app we have developed a custom component to calculate estimated delivery time of the pizza.

Stairway to heaven – because heaven is a nice place

Microsoft with Azure and M365 expose a huge set of API’s for their products. Picking the right ones to ensure the utmost business value is key in any cloud solution today. Here’s three API’s highlighted in from our solutions.

Microsoft Graph API’s

Connector indexing and search for blog rollup in the intranet.

Graph Search API in action against a custom graph connector

Azure Cognitive Services – preview

For each pizza order we capture feedback. Collating the sentiment of the feedback is important in order to improve on pizza quality and delivery service. Each order is ran thru a flow to capture the sentiment score.

Custom connector – calling v3.2-preview

While we could have called the sentiment API with an out of the box connector we opted to use a custom connector definition in order to call the latest and greatest preview end-point – rumored to be 17% more energy efficient!

Sentiment from v3.2-preview


Dataverse is the data hub for Pizza Time where everything pizza data is captured and stored in the most secure way.

  • Showing pizza menu in the ordering apps (PowerApps and Native)
  • Triggering on Dataverse events in PowerAutomate

The True Risk to our Existence

Who can pick up the mantel after we retire? Who is truly a ninja!? We need to recruit the future of TMNT and the best to do it is through AI. We will use AI Builder and a custom model to identify our future ninjas, in return we offer cheap pizza, a full 5% discount on your purchase!

Only the customers masked as a TMNT will be offered the precious discount!

Target crawler

Re-post for SOME blogging from the interwebs targeting the Crawler badge

Using Microsoft Search Graph Connector and Microsoft Graph Search API’s we are indexing/injecting the ACDC blog posts into the TMNT intranet sphere to allow our turtles to stay up to date on what competitors are doing.

Graph Connector Setup
Graph Search in action

The Media dashboard has also been extended with a twitter feed.

Happy Camper

Nearing the end of ACDC 2022 we have had a great time! We have met old friends and gained new ones. Just an amazing experience to finally be back amongst people again.


Personally we feel we have been exceptionally happy and spread the joy to everyone we talk to. All of the endorphins after meeting so many friends again has us smiling almost all of the time:) Working 24/7 a few days we also clock in the most chair time, and that has to say something about our competitive spirit? 😂😂

And of course playing Turtle Power at many hours – theme power to the people!


Let’s start with the brains of the whole operation! Our most important Raspberry PI controlling all of our smart objects. It supports BLE, Zigbee and Z-wave for purposes of communication.

With Zigbee we are controlling our smart light. Color, brightness etc.

Over Z-Wave we are connecting to our Police Light that flashes whenever danger is near. This is a real light that has been in action 🚓

Over WIFI we are able to connect to our Nest Hub, where we play music/videos based on events that happen (intrusion, pizza purchase.. etc).

Over WIFI we get signals to our Raspberry every time the camera detects motion. A sensor for the future when able to also connect to AI services for recognizing faces for security measures.

Just a pot of beautiful green led lights 🟩 and workstation turtle color ready – power to the theme!

Lets not forget the most important thing of them all!! The beautiful watch display!!:)

Embedding Numbnuts

Alarm System

Turtles HQ was in dire need of a solid security system. Being in the sewage system underground they decided that tripwires was the absolute best way to achieve wanted level of security.

When the magnet is tripped/removed (white item on right side of picture, a signal is sent to Raspberry PI that starts a flow. This is a on/off trigger.

If the Trap step notices a change, the node is checked for status on/off. If is is ON, it will call the service that activates full alarms for the Turtles HQ. Alarms visual and audio are full blast.

Pizza Order

The Pizza delivery has also been equipped with sensors that notify when a pizza has been delivered. When the pizza has arrived at the spot, a signal is sent via Zigbee to raspberry pi, and from here it changes the light to Green for a successful delivery.

Go with the FLOW

We have a fully automated system for pizza order status. The purpose of the flow is to notify the users when the pizza order has been received by the system..

When a user orders a pizza through any application (web, chat or app), the order is stored in Dataverse. This is the beginning of all flows on the trigger (create).

From here it is picked up by Power Automate. Power Automate sends a trigger to Power Automate Desktop.

Power Automate Desktop sends information to raspberry pi via desktop flow. This was achieved by registering my machine as approved machine for Power Automate online. All because the firewall on prem was blocking direct traffic.

Raspberry PI triggers a Home Assistant flow that turns the light to blue. This is a lot like a Microsoft Power Automate flow that is a sequens of actions working to acheive communication with wireless devices onpremise.

Plug n Play take 2

PCF plugin component developed in react – deployed into a PowerApp (model driven app)

Re-read the old post at PCF + React + Pizza = Great user experience | Arctic Cloud Developer Challenge Submissions (

The PCF component written for a model driven app is a fully integrated application running on React. PCF components in Model Driven Apps are fully isolated apps that can run complex operations that are not directly related to dynamics. In this case it retrieved map information from API and shows distance and est delivery time based on location.

The search bar on top interacts with googles live address search API.

Once the search is complete, the address is written to the Model Driven app that hosts the PCF React application.

Need to figure out the time it takes for pizza to be deliverd to your work place from any pizza place, we can easily take the React component and re-build as an office add-in, teams add-in – anything you want add-in. And you are just a click away from knowing how long it takes before it’s here!

Pizza Time ordering app

Power Apps ordering app within teams that gives access to easy pizza ordering. The app is fully functional for pizza ordering operations.

Pizza Time Ordering Chat bot

Fully integrated ordering solution for pizzas with the use of a chat bot integrated in Teams

Giving customers easy options for ordering is key for selling more Pizza.

Bombs away hipsters!

Our customers in our pizza store seem to be bored, we have expanded our ordering-app in order to make their time fly and stuffed it with some fun and exciting features.

The first feature will display a fun fact about pizza’s and its history.
The second feature will introduce the whole staff in a slide show. Greetings ninjas!
The third feature will save the customer from the time-consuming task of having to read through the menu and choose that special pizza from the menu, let us decide!
The fourth feature let’s our ninja customers give suggestions on what we should put on the menu next, this will ensure the curious ones to return to see if their pizza has made it to the menu.
Last but not least, the customers coming in with a TMNT mask or outfit will be given a healthy discount! (made possible through AI Builder and a custom model).