How do we give you the help you need in such speed, you may ask!
It’s because we leverage the AI Builder to assign you a plumber based on your incident description.
It will automaticly do sentiment analysis on your topic to give you the right guy/gal, as well as translating the description to Italian, to make life easier for our plumbing friends!
How does it work?
First you create a incident through our PlumbQuest website
This will create a case that runs through a Power Automate flow to set all described above.
First we check if a new case is created and then we run 2 AI Builder jobs, Translate language and Sentiment analysis.
Then we split then we assign you a plumber based on the severity of the situation!
WIth a properly certified plumber!
As you can see the case is updated with the information directly, and showing the assigned plumbers info and certifications.