From Minecraft to the Wall with mscrm-addons

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Digital experiences are great but sometimes, you want something you can hang on a wall.

For EcoCraft, completing all sustainability missions is a real achievement. So instead of stopping at points and dashboards, we wanted every child to receive a personal, ready-to-print completion certificate.

That’s where we chose to use Documents Core Pack.

We have created and designed the certificate in Word. Using Documents Core Pack, we generate a personalized certificate, including the child’s Minecraft gamer tag which makes each certificate unique.

The flow that sends the certificate is simple and fully automated. When a child completes the full EcoCraft session, a Power Automate flow is triggered. This flow generates the certificate.

Successfully run flow that creates the certificates and triggers the journey

The generated document is then stored in Azure Blob Storage.

Azure Blob Storage

Then a custom trigger and a journey in Customer Insights Journeys sends the personal certificate ready to download.

Journey that sends the certificate
Email with link to download the certificate

Having everything digital is fun. But seeing your achievement printed and displayed creates a different kind of pride.

Get the hammer and nail out (not in Minecraft), we want to see those certificates!

P.S. Link to LinkedIn Post: https://www.linkedin.com/posts/bjoernzahnow_ecocraft-documentscorepack-powerautomate-activity-7420388434629840896-0EoY?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB3N1vEBd8n4EivF-m5CeB_5OwLRTexU5B4