Point Taken’s implementation of Dynamics Customer Insights Journeys, combined with Pro-Code addresses several significant business challenges in managing events and classes. This innovative solution enhances operational efficiency, reduces manual workload, and improves the experience for both administrators and students. Here’s how the solution meets these needs:

Solution:
Automated Attendance and Location Tracking
Challenge: Accurately tracking attendance and ensuring real-time location insights for students in large campuses is cumbersome.

Solution:
Attendance is tracked by using MappedIn and presented in Dynamics Customer Insights Journeys to students as a PCF component. Integrated MappedIn APIs and SDKs provide real-time indoor navigation and location tracking for students nearing classrooms or event spaces. Combined functionality with Customer Insights Journeys we are able to send emails with links that registers if the student attended the event or class automatically.